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Do phones which are replaced via Virgin insurance come with a 24 month warranty?

Do phones which are replaced via Virgin insurance come with a 24 month warranty?

Your replacement device will be ‘as new’ which means that it may have been returned or refurbished. They will always be the same quality as a new device, and will come with a fresh 24-month warranty.

How do I make a claim with Virgin Media?

Need to make a claim? No worries.

  1. Lock and locate it. If your phone’s missing, sign into your Mobile Rescue account online to lock it and keep your details protected (or you can lock it using another mobile).
  2. Block it. Call us on 0345 6000 789* within 48 hours.
  3. Report and replace it.

Does phone insurance cover cracked screens?

Protection 360 T-Mobile’s most comprehensive insurance plan covers device malfunctions, accidental damage (including cracked screens and water damage), loss and theft. Additional accessories that came with your phone are only covered if they are lost or stolen with your phone.

How do I contact virgin?

Just give our Customer Care team a call on 150 from your Virgin Media Phone or from your Mobile, call 0345 454 1111 – Select option 2.

Does Virgin charge for repairs?

Service and repairs at no extra cost If anything does go wrong with your Virgin Media products and services, we’ll sort it for you with our peace-of-mind repairs service. It’s all part of the Virgin Media service, and that’s why we won’t charge you a penny.

How long is a mobile phone guaranteed for?

Legally goods have to be of satisfactory quality, fit for purpose and as described. If they are not the consumer is entitled to a remedy. So when a mobile provider or retailer sells a consumer a two-year network contract and, as part of the deal, a phone, that handset should last at least two years.

Do Virgin Media give compensation?

What Virgin Media services are covered under our automatic compensation scheme? Only our Broadband and Home Phone services fall under our automatic compensation scheme.

How do I report Virgin Media to Ofcom?

Ring 789 from your Virgin Mobile phone. It’s completely free. or ring us on 0345 6000 789** from any other phone. Call us from a textphone on 18001 0345 454 1111*.

What is the price of cracked screen repair for mobile insurance customers?

A $29 deductible applies for cracked screen repairs. (Note: If you’re a Mobile Insurance customer, a $49 deductible applies for cracked screen repairs.) You can check what your deductible is here.

How do I get into the Virgin UK call Centre?

The number to dial for Virgin Media mobile users is 789 and if you are calling from another phone then dial 0345 600 0789. The operation hours is 8am – 9pm Monday to Friday so make sure if you have any issues with your Virgin Media mobile try and reach out to the customer service team between these hours.

How do I speak to the UK Virgin Media call center?

Virgin Media’s customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers.

How good is Virgin Media Mobile insurance?

We think Virgin Media mobile insurance is so good that we can’t help but shout about it. If anything happens to your phone, we guarantee to deliver your replacement phone the very next day if you’re in the UK. And if your phone is lost, stolen or damaged, or not working even after the manufacturer’s warranty ends, smile – because you’re covered.

How much can you earn with Virgin Media and Virgin Mobile referrals?

If your referrals are successful, you can earn £50 each for a referral to Virgin Media, and for Virgin Mobile you’ll get up to £15 each for a SIM only referral or up to £50 each if you refer a mobile phone. You can see how much you’ve earned by signing in to your referral account with Virgin Media’s referral partner, Aklamio.

Can you refer a friend to Virgin Mobile?

It also works for Virgin Mobile pay monthly SIM only contracts and pay monthly mobile phones. There are a few offers that you can’t refer friends to including Pay As You Go mobile, Mates Rates, My Rates, Tribe, Partner Rates and any contract less than 12 months.

Does Virgin Media protect come with a contract?

Yep! Virgin Media Protect is completely flexible with no fixed contracts. Your policy isn’t connected to any other contract that you have with Virgin. If you’d like to cancel your Virgin Media Protect you can either call us on 0345 030 3291, email us at [email protected], or write to us at Virgin Media Protect, PO Box 670, Brentford, TW8 1DA.

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