Menu Close

Does the post office take complaints seriously?

Does the post office take complaints seriously?

If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.

Who can you complain to about Royal Mail?

Royal Mail Customer Services To make a complaint call us on 03457 740740 or complete our dedicated form here.

How do I complain about my postman?

For online lodging of complaints and status update through website (Go to home page and click on Customer Complaints​ link, select option Register Your Complaint for lodging com​​plaint and select option Track your Complaint for knowing the position of the case.)

Does Royal Mail have ombudsman?

Royal Mail customers who have complained have access to the Postal Review Panel who will take a fresh and impartial look at your case. Customer complaints in deadlock can be referred to the independent Ombudsman style scheme, the Postal Redress Service (POSTRS).

How do I file a complaint with 8888?

  1. TEXT US. ×
  2. Contact our Landline. File a complaint or request using your Mobile or Landline, just dial 8888. For new complaint or request, press 1. For follup up status, press 2. ×
  3. Status Inquiry through SMS. Inquire your complaint status through SMS by texting: STATUS < space > [Ticket reference no.] and send it to 8888. ×

How do I make a complaint about a delivery?

COMPLAINT REDRESSAL SYSTEM: Complaints can be first registered at the concerned post office. If the complaint is not redressed then the customer can approach the Customer Care Center of the Circle or Zonal area. The next step is to approach the Chief Post Master General of concerned state.

Is it free to call 8888?

All Smart, Sun, and TNT subscribers can now reach the 8888 Complaint Hotline under the Office of the President via SMS free of charge. The 8888 Citizens’ Complaint Center operates 24 hours, every day of the week to immediately respond to the concerns of Filipinos.

Where can I complain about corruption?

You can contact your nearest Anti-Corruption official in person or through telephone or even email. More information can be obtained even on phone through the Toll Free numbers: 1800 233 44444 or 1064. The complaint can be filed with the Deputy Superindendent of Police or Inspector of Police.

Can a postman refuse to deliver mail?

Originally Answered: Can Mailman refuse to deliver mail? In limited circumstances, yes. The most common example involves houses with mailboxes attached to the house, so that the letter carrier must walk through the yard to deliver the mail, and a vicious dog is in the yard blocking the path to the mailbox.

What does Royal Mail mean?

Royal Mail plc is a postal service company in the United Kingdom, originally established in 1516. The company’s subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels).

Why does Royal Mail have a bad reputation?

“Mistakes and service failures not only damage our reputation but also lose us customers” Royal Mail Group operates under a regulatory framework and is also subject to EU and UK competition law. Regulatory Framework

How do I make a complaint to Royal Mail?

Initial complaints should be directed to Royal Mail directly. You can find contact details for Royal Mail above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of Royal Mail as these comments will not be approved. We were unable to load Disqus.

What is Royal Mail’s regulatory framework?

Royal Mail Group operates under a regulatory framework and is also subject to EU and UK competition law. Regulatory Framework We operate under a general authorisation regime for the provision of postal services, issued by Ofcom under the Postal Services Act 2011.

Posted in Life