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What are the common questions asked in an interview for a call center agent?

What are the common questions asked in an interview for a call center agent?

General Interview Questions

  • Tell me about yourself.
  • Why did you leave your last job?
  • Why do you want to work for our company?
  • What are your strengths and weaknesses?
  • What questions do you have for us?
  • What’s your idea of a call center?
  • Why do you want to work in a call center?

What is your strength answer call center?

If you’re trying to get a call center job, your strengths should include patience, problem-solving, excellent communication skills, fast learning, and friendliness. Discussing your weaknesses can be a sly way to further emphasize your strengths. For example, you can offer “I tend to work myself too hard” as a weakness.

What is BPO in call center?

BPO means Business Process Outsourcing and what the industry does is to provide support for other companies. During the earlier years of BPO, most clients are outsourcing customer service support, which usually comes through calls.

Why should we hire you call center answer with no experience?

Why should we hire you? Make your lack of experience work in your favour. Use this as a strength and tell the panel you are fresh, enthusiastic, hungry and ready to get started! You want the panel to hire you because of your passion for this job and how much you are attracted to their company.

What is your weakness Best Answer call center?

(For a sales position in a call center) “I tend to have a hard time working with others. I feel like I work best when I don’t rely on others to finish a task. However, I realized that some things can be accomplished more effectively when done as a group.

How to be a call center agent in the Philippines?

How To Be a Call Center Agent in the Philippines: 7 Steps. 1. Assess and improve your communication skills. 2. Prepare your resume. a. Heading and Personal Details. b. Education. c. Work Experience. d. Skills. e. Additional tips. 3. Look for call center job openings. 4. Wait and prepare for your interview. 5. Ace your interview and other exams. 6.

How to get a job in a call center?

To get a job in a Call Center, candidates need to crack the interview in which they are asked for various Call Center interview questions. We have compiled a list of frequently asked Call Center interview questions and answers that an interviewer might ask you during your Call Center job interview.

What questions do they ask in a call center interview?

Sample Call Center Interview Questions and Answers. 1. Tell me something about yourself. The answer to this question is a good indicator of an applicant’s potential. When answering it, make sure to be yourself so your personality will shine through.

What to answer when asked if you have no call center experience?

It must be noted that questions like this one are usually asked if the applicant has no call center experience yet. Sample answer: “I know that a call center is where people ask for support when they’re facing some issues and problems with a product or service.

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