What is employees First philosophy?

What is employees First philosophy?

One of the central tenets of an employee-first approach in the workplace is assuring top to bottom transparency, and making sure the employees feel involved in larger business decisions. A disconnect between rank and file employees and leadership is one of the quickest ways, a company culture can go toxic.

What is HCLite?

The terms “you,” “your”, “employee” and “HCLite” refer to every person who works at the Company including the Senior Management or those who serve on its Board of Directors. The term “COBEC” or the “Code” means this document, as we may amend or add to it from time to time.

What is employee first policy?

Employee First, Customer Second (EFCS) is a radical new philosophy of HCL Technologies. Through this philosophy the aim was to create a unique employee organization, drive an inverted organizational structure, create transparency and accountability within the organization, and encourage a value driven culture.

What is Employee First culture?

“An Employee First Culture is built on the concept that employees are the best asset of any company, and they need to be encouraged and appreciated,” says Dr. Shell. “When appreciation goes up in an organization, quality tends to go up.

What do you understand by employee first and customer first?

Employees come first. If you take care of your employees, they will take care of the clients“. Of course, the customer remains king, but employees are the ambassadors of a brand. Whether the employee approaches the customer with a smile or with a sigh makes a big difference in the customer experience.

How happy employees make happy customers?

Presence, attentiveness, and attitude are the key elements to building strong customer relationships. When an employee is happy in their workplace, they’re not only less likely to be absent (presence), they’re more likely to support customer needs faster (attentiveness) and with higher levels of positivity (attitude).

What are the benefits of HCL?

Benefits and Incentives

• Company pension scheme. We’ll match up to 3% of your annual salary.
• Commission, bonus schemes and competitions.
• Individual development plans.
• Childcare vouchers.
• Regular Incentives.
• Your Birthday Off.
• Annual Leave.
• Season ticket travel loan.

Who comes first employee or customer?

Putting the employee first, the first step to success Richard Branson said: “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients“. Of course, the customer remains king, but employees are the ambassadors of a brand.

How do you promote people first?

Here are four ways that companies in any geography or industry can create a people-first culture.

1. Empower Employees to Be Leaders in Their Roles.
2. Listen Closely to Your People.
3. Live Your Company Values.
4. Hire Well.

Why we should put employees first?

The higher the position, the costlier turnover is to your business. When you treat your employees well and make them your top priority, you will retain talent and save money. Keeping quality team members will allow you to continue to grow without wasting any profits on hiring.